Alex Bettencourt continues his series on service during this four-minute video. He introduces two types of service, proactive and reactive, by defining each and offering various examples. Alex addresses mistakes, success, communication, feelings, support, expectations, supervision, and more. Stay tuned for reflections on formal and casual service in the next clip.

Five Star Service

1. Five-Star Service: Challenges to Receive Service
2. Five-Star Service: Communication
3. Five-Star Service: Models of Relationships
4. Baby Steps Towards Receiving Service
5. Proactive vs. Reactive Service
6. Service: Casual vs. Formal
7. Obvious vs. Subtle Service
8. Five-Star Service: Attitude
9. Five-Star Service: Actions
10. Service: Where Do You Go From Here?